Time for the basics

Reading this article from Harvard Business Review reminded us how important it is to ensure that you don't assume everyone is on the same page. Would an army go into battle without every member of the force having been given a clear understanding of the purpose and approach for the mission? In most cases, forces members will need to reflect back what they have heard to ensure understanding has been achieved also (see here).

So, why is the same level of understanding not achieved for missions within our world?

How much improvement can you get going forward simply from improving shared understanding? Give it a go and tell us about the results!